Managed IT services

Proactive support, monitoring, and maintenance to keep your systems running smoothly. We handle the day-to-day IT so you can focus on growing your business.

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OUR IMPACT

2,000+

Support tickets resolved last year

Countries served - NZ, Australia, and Fiji.

24/7

Support when you need it the most

92%

Of issues resolved on the first call

One team. One invoice. One point of contact.

We look after your IT, cloud and cyber security, so you can get on with running your business.

Fast, friendly support when something goes wrong

Proactive monitoring that catches problems before they slow your team down

Cyber security built into every plan, not bolted on later

Choose the right level of support for your business

Not every user or business needs the same level of IT support. Our three managed service plans let you choose the right combination of support, proactive management and cyber security for your organisation.

Predictable monthly costOne per-user price, so IT costs are easy to plan.
Problems caught earlyProactive monitoring and maintenance keep your systems running.
Security kept up to datePatching, updates and protection handled for you.
Scales with your teamAdd or remove users as your business changes.

Add-on

Torque Core

Add-On Device Protection and Maintenance

A streamlined device security and maintenance option for “lite”, shared or low-touch users. Torque Core keeps devices secure and healthy without including user support services.

*Available only as an add on to Care and Secure plans.

How our onboarding works

Discovery call

We learn about your business, your team and how you use technology today.

IT audit

We review your devices, accounts, security and current setup.

Onboarding

We bring your users and devices onto your chosen plan.

Ongoing support

Day-to-day support, monitoring and regular check-ins.

Why Customers Choose Us

Clients choose CloudTorque because we genuinely care about their success and we prove it through action. We're proactive, responsive, and committed to delivering solutions that don't just work today but keep working tomorrow

True End-to-end Support

We bring everything under one roof - IT, infrastructure, security, and internet - so you only ever deal with one trusted partner. This all-in-one approach means your systems work seamlessly together, without the delays, confusion, or finger-pointing that can happen when multiple suppliers are involved.

Local Expertise with Global Standards

Our team is proudly local, which means we understand the unique needs of businesses in our region. But we pair that local knowledge with world-class solutions, ensuring you get the same high standards you'd expect from leading international technology providers.

Cloud Torque support businesses across New Zealand, Australia, and the Pacific Islands — providing consistent, high-quality IT services no matter where our clients operate.

Cloud Torque Provide 24/7 IT Support When You Need It Most.

Business-First Approach

We take the time to understand your business - your goals, challenges, and future plans - not just the technical side. This means every solution we deliver is designed to serve your bigger picture, helping you work smarter, grow faster, and stay ahead of the curve.